Is it difficult to purchase a testing instrument nowadays?
The answer is “No”! You open the browser, type in the keyword, select several suppliers, send out your inquiries and then wait…
Yes, it is not that difficult! But you just don’t just buy it, you need to use it. A textile testing instrument is not like a fridge, a TV, a computer… you turn on the power, then you are in control, you need some assistance, that how TESTEX’S door-to-door service is proposed, to get rid of the panic using our instruments, until they are confident enough to use our instruments to get their test done.
Recently, out chief after-sales engineer Nick has just finished his 5 days trip to a testing lab, in Singapore, during which he successfully helped the lab staffs finished the training – training topic covering machine installation, maintenance, and the operation.
“I am also trained from this trip” Nick said, Our customer is very professional in conducting testing according to varied testing standards, and deliver reliable testing report to their customer, so, the training scene became to this, first Nick demonstrated how to use our machine, then the lab staffs following Nick’s guide to practise the instruments by doing some real-world testing…as a result, Nick learned many first-hand testing tips from this professional team.
Beyond that, the training staff also pointed out some positive feedback of our instrument, and the improvement they expect in the future, Amazing! That’s what TESTEX’s R&D team want! Other than the feedback from the purchaser, what we expect more is the feedback from those who use our machines every day, which is the Force that benefits iteration of our testing equipment.
So, if you need any assistance from TESTEX, just contact us, TESTEX team is always ready for you: D