SOMETHING YOU WANT TO KNOW

Is your company a trading one or a factory?

Factory + trade (integration),10 years focusing on test instruments field,6 years exporting experience. OEM is also acceptable for us.

After an order is placed, when to deliver?

Generally about 10-28 days, If we have inventory, we can arrange shipment within 3 days after re-tester in our lab. Please be aware that our production lead times depend on specific items and item quantities.

What about the warranty with after - sales services?

The testing machine is guaranteed for 18 months by TESTEX Textile Instrument Ltd. Besides,we can help you to repair your problem controller freely,even it's not from our factory. After the warranty, the professional after-sale service team will provide perfect technical support and help customer solve problems encountered while using our product, handles guest problems and complaints in a professional and timely.

What about the product' services and quality?

Each instruments must be carried out 100% quality examination and test when shipping and delivery goods. Product use training, each of our product provide video training to show you how to install & operate. We can arrange engineer to train the operation of equipment to customer’s company when you need. Main clients has SDL, Bureau Veritas and Intertek. our products are widely recognized and trusted by users.

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